{"id":34188,"date":"2022-05-13T15:58:08","date_gmt":"2022-05-13T07:58:08","guid":{"rendered":"https:\/\/www.streamplify.com\/faq\/"},"modified":"2022-06-06T15:16:09","modified_gmt":"2022-06-06T07:16:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.streamplify.com\/ru\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium with_img\"><div class=\"l-section-img\" role=\"img\" data-img-width=\"1920\" data-img-height=\"400\" style=\"background-image: url(https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/01\/FAQ-banner-BG.jpg);background-position: bottom center;background-repeat: no-repeat;\"><\/div><div class=\"l-section-overlay\" style=\"background:rgba(0,0,0,0.40)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-separator size_medium\"><\/div><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center;\"><span style=\"color: #f5f5f5;\">FAQ<\/span><\/h1>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><!-- Row Backgrounds --><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div id=\"advanced-tabs-desc-wrap-4693\" class=\"ult_tabs \" style=\" \" data-tabsstyle=\"style1\"\r\n data-titlebg=\"#909090\" data-titlecolor=\"#f5f5f5\" data-fullheight=\"on\"\r\n data-titlehoverbg=\"rgba(44,3,50,0.88)\" data-titlehovercolor=\"#ffffff\"\r\n data-rotatetabs=\"0\" data-responsivemode=\"Both\" data-animation=\"None\"\r\ndata-activetitle=\"#ffffff\" data-activeicon=\"\" data-activebg=\"#2c0332\"  data-respmode=\"Accordion\" data-respwidth=\"400\" data-scroll = \"on\" data-activeindex=\"\"><ul id=advanced-tabs-wrap-9751 class=\"ult_tabmenu style1 Style_4\" style=\"color:#ededed;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;border-bottom-width:0px;\"><li class=\"ult_tab_li ult_tab_style_4 \" data-iconcolor=\"#74777b\" data-iconhover=\"#ffffff\" style=\"background-color:#909090;border-color:#ededed;border-width:2px;border-style:solid;border-top-left-radius:0px;\">\r\n\t\t\t\t\t<a href=\"#1642573045430-8\"  id=\"1642573045430-8\"  style=\"color:#f5f5f5;; padding-top:20px;padding-right:10px;padding-bottom:20px;padding-left:10px; \" class=\"ult_a ult_tab_style_4 \">\r\n\t\t\t\t\t     <span class=\"ult_tab_main Both \">\r\n\t\t\t\t\t \t\t <span class=\"ult_tab_section\">\r\n\t\t\t\t\t   \t\t\t<span  data-ultimate-target='#advanced-tabs-wrap-9751 .ult-span-text'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  class=\"ult-span-text no_icon ult_tab_display_text ult-responsive\" style=\"font-family:Antonio;font-weight:300;;\">LIGHT 10<\/span>\r\n\t\t\t\t\t   \t\t<\/span>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/li><li class=\"ult_tab_li ult_tab_style_4 \" data-iconcolor=\"#74777b\" data-iconhover=\"#ffffff\" style=\"background-color:#909090;border-color:#ededed;border-width:2px;border-style:solid;\">\r\n\t\t\t\t\t<a href=\"#1642580695542-1-4\"  id=\"1642580695542-1-4\"  style=\"color:#f5f5f5;; padding-top:20px;padding-right:10px;padding-bottom:20px;padding-left:10px; \" class=\"ult_a ult_tab_style_4 \">\r\n\t\t\t\t\t     <span class=\"ult_tab_main Both \">\r\n\t\t\t\t\t \t\t <span class=\"ult_tab_section\">\r\n\t\t\t\t\t   \t\t\t<span  data-ultimate-target='#advanced-tabs-wrap-9751 .ult-span-text'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  class=\"ult-span-text no_icon ult_tab_display_text ult-responsive\" style=\"font-family:Antonio;font-weight:300;;\">LIGHT 14<\/span>\r\n\t\t\t\t\t   \t\t<\/span>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/li><li class=\"ult_tab_li ult_tab_style_4 \" data-iconcolor=\"#74777b\" data-iconhover=\"#ffffff\" style=\"background-color:#909090;border-color:#ededed;border-width:2px;border-style:solid;\">\r\n\t\t\t\t\t<a href=\"#1652422948265-3-9\"  id=\"1652422948265-3-9\"  style=\"color:#f5f5f5;; padding-top:20px;padding-right:10px;padding-bottom:20px;padding-left:10px; \" class=\"ult_a ult_tab_style_4 \">\r\n\t\t\t\t\t     <span class=\"ult_tab_main Both \">\r\n\t\t\t\t\t \t\t <span class=\"ult_tab_section\">\r\n\t\t\t\t\t   \t\t\t<span  data-ultimate-target='#advanced-tabs-wrap-9751 .ult-span-text'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  class=\"ult-span-text no_icon ult_tab_display_text ult-responsive\" style=\"font-family:Antonio;font-weight:300;;\">CAM<\/span>\r\n\t\t\t\t\t   \t\t<\/span>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/li><li class=\"ult_tab_li ult_tab_style_4 \" data-iconcolor=\"#74777b\" data-iconhover=\"#ffffff\" style=\"background-color:#909090;border-color:#ededed;border-width:2px;border-style:solid;border-top-right-radius:0px;\">\r\n\t\t\t\t\t<a href=\"#1642580902062-2-7\"  id=\"1642580902062-2-7\"  style=\"color:#f5f5f5;; padding-top:20px;padding-right:10px;padding-bottom:20px;padding-left:10px; \" class=\"ult_a ult_tab_style_4 \">\r\n\t\t\t\t\t     <span class=\"ult_tab_main Both \">\r\n\t\t\t\t\t \t\t <span class=\"ult_tab_section\">\r\n\t\t\t\t\t   \t\t\t<span  data-ultimate-target='#advanced-tabs-wrap-9751 .ult-span-text'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  class=\"ult-span-text no_icon ult_tab_display_text ult-responsive\" style=\"font-family:Antonio;font-weight:300;;\">MIC General<\/span>\r\n\t\t\t\t\t   \t\t<\/span>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/li><\/ul><div  data-ultimate-target='#advanced-tabs-desc-wrap-4693 .ult_tabcontent .ult_tab_min_contain  p'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"\"}' class=\"ult_tabcontent ult-responsive style1\" style=\"font-family:Lexend;font-weight:300;color:#74777b;\"><div class=\"ult_tab_min_contain \" >\n\t\t\t<div  class=\"ult_tabitemname\"  >\n\t\t\t\t<div class=\"w-separator size_small\"><\/div><div class=\"cq-accordion2 \" style=\"width:86%;\" data-titlecolor=\"#f5f5f5\" data-titlebg=\"rgba(24,24,24,0.82)\" data-titlehoverbg=\"#181818\" data-titlehovercolor=\"#ffffff\" data-displayfirst=\"on\"><dl><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Quick assembly and installation video<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/su0_1ri2fRM\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How to assemble the flexible phone mount?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/su0_1ri2fRM?start=53\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">What are the buttons on the in-line controller for?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">From left to right:<br \/>\n1. Increase Brightness<br \/>\n2. Mode Selection<br \/>\n3. Decrease Brightness<br \/>\n4. On\/Off<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I use the attachments?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\"><strong>Phone mount<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/su0_1ri2fRM?start=85\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\"><strong>Camera mount<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/su0_1ri2fRM?start=60\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<\/div><\/dd><\/dl><\/div>\n\t\t\t<\/div>\n\t\t\t<div  class=\"ult_tabitemname\"  >\n\t\t\t\t<div class=\"w-separator size_small\"><\/div><div class=\"cq-accordion2 \" style=\"width:86%;\" data-titlecolor=\"#f5f5f5\" data-titlebg=\"rgba(24,24,24,0.82)\" data-titlehoverbg=\"#181818\" data-titlehovercolor=\"#ffffff\" data-displayfirst=\"on\"><dl><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I use the remote control to change the color temperature and brightness levels?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">On the control pad, press up and down to adjust the brightness, or left and right to adjust the color temperature.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">What do the buttons on the remote control do?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">The power button at the very top is the on\/off switch. Pressing the up and down arrows adjusts brightness; left and right adjusts color temperature. The center button cycles through lighting preset modes.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I assemble the flexible gooseneck phone mount?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Unscrew the plastic cap on the phone mount. Insert the ball at the end of the gooseneck arm into the socket and replace the cap. Attach the hot shoe adaptor at the end of the gooseneck arm.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/oMEQ_YB8zss\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I convert the ring light stand into a selfie stick?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Remove the screw cap from the end of the light stand, slide out the tripod assembly from the light stand to turn the light stand into a selfie stick.<br \/>\n<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">What are the different touch panel functions?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">The buttons next to the \u201cK\u201d are for adjusting the color temperature, and the buttons next to the light bulb icon are for adjusting brightness levels. Hold down the Streamplify logo to turn on\/off the light.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">What are the USB ports for on the back of the ring light?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">For charging phones or other USB-enabled devices.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I use the attachments?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/oMEQ_YB8zss?start=49\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><\/dl><\/div>\n\t\t\t<\/div>\n\t\t\t<div  class=\"ult_tabitemname\"  >\n\t\t\t\t<div class=\"w-separator size_small\"><\/div><div class=\"cq-accordion2 \" style=\"width:86%;\" data-titlecolor=\"#f5f5f5\" data-titlebg=\"rgba(24,24,24,0.82)\" data-titlehoverbg=\"#181818\" data-titlehovercolor=\"#ffffff\" data-displayfirst=\"on\"><dl><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Why is my image mirrored on video calls? (Skype, Google Meet, Team, etc)<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">On most of the communication software, the preview image will be mirrored, but all other participants would see the correct orientation, and the written text would be readable by the participants.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Why is my video flickering?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Basically it has something to do with the power frequency used in your country, which in turn causes light to flicker at the same frequency. Some countries use 60 hertz (NORTH AMERICA) while some use 50 hertz (MOST OF EUROPE &amp; ASIA), so adjust your camera\u2019s frequency to either 50 or 60 Hz to prevent flickering.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">For users whose system and software setting does not allow camera frequency setting adjustment, adjust frame rate until the flicker is gone.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you are still seeing some video flickering after adjusting the Powerline frequency or the frame rate, please contact tech support and provide a sample of your video for trouble shooting.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Why is there some small flickering when using CAM in dim places or aimed at darker colored clothes?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">The flicker (not related to power frequency setting) is due to the auto light enhancement feature of the CAM. it will disappear once a light source is used to add more light.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I adjust camera property? The App I am using does not have this option.<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Some applications such as Discord or Google Meet do not allow for Camera Properties to be modified so you can reduce video flickering. In this case, you would need to use a third party app such as Skype or OBS Studio or Windows Camera App to change the frequency setting. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">For example:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">On Windows Camera App, go to settings, Videos, and toggle the frequency in \u201cFlicker reduction\u201d option.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">On Skype, go Settings \u2192 Audio &amp; Video \u2192 Webcam settings\u2192\u201dPowerLine Frequency\u201d<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">On Obs Studio, go to the \u201cProperties\u201d for the CAM, select \u201cConfigure Video\u201d, adjust \u201dPowerLine Frequency\u201d option.<\/span><\/li>\n<\/ul>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Quick troubleshooting steps for CAM<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW156716085 BCX9\" lang=\"EN-US\" style=\"font-size: 14pt;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW156716085 BCX9\">If error messages such as USB devices not recognized, or no video capture hardware message were encountered, or that connection is not stable.\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-34693 size-full\" src=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06.jpg\" alt=\"\" width=\"826\" height=\"218\" srcset=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06.jpg 826w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-700x185.jpg 700w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-300x79.jpg 300w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-150x40.jpg 150w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-200x53.jpg 200w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-600x158.jpg 600w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-500x132.jpg 500w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><br \/>\nStep 1. <strong>Try other USB ports or PC. Use a different USB cable if possible.<\/strong><br \/>\nStep 2. <strong>Verify that the Streamplify CAM\/MIC is showing up in Device Manager.<\/strong><br \/>\n<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">If the Streamplify products show up in Device Manager, the products should be working, and it is likely software settings is preventing the CAM\/MIC from working as intended.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Press \u201cWindow\u201d + \u201cX\u201d key simultaneously, select Device Manager.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\">Locate Streamplify CAM under Cameras or Streamplify MIC\/CAM MIC under Sound, video, and game controllers.<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-34705 size-full\" src=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07.jpg\" alt=\"\" width=\"826\" height=\"358\" srcset=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07.jpg 826w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-700x303.jpg 700w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-300x130.jpg 300w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-150x65.jpg 150w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-200x87.jpg 200w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-600x260.jpg 600w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-500x217.jpg 500w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Step 3. <strong>Set device as default or disable all other input device.<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">For Audio, in Windows setting-&gt; System-&gt;Sound, make sure Streamplify MIC is selected as the input device (you can also select MIC as the output device if you desire and connect a headset though the MIC audio monitoring jack).<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">For Camera, in Windows setting-&gt;Bluetooth &amp; devices-&gt;Cameras, select Streamplify CAM, and see if it is working. You can select the other cameras and select Disable to ensure CAM is the default camera.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">If you do not see this option to set the device as default, you can also disable all other devices in Device Manager. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Step 4. <strong>Update Drivers<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Streamplify CAM\/MIC use generic Windows USB drivers. To update drivers, open Device Manager (\u201cWindow\u201d+\u201dX\u201d then select Device Manager) <\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Right click on the Streamplify CAM\/MIC and select Update Driver.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Follow the steps <span style=\"color: #2c0332;\"><a style=\"color: #2c0332;\" href=\"https:\/\/support.microsoft.com\/en-us\/windows\/update-drivers-manually-in-windows-ec62f46c-ff14-c91d-eead-d7126dc1f7b6\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span><\/span><\/li>\n<\/ul>\n<\/div><\/dd><\/dl><\/div>\n\t\t\t<\/div>\n\t\t\t<div  class=\"ult_tabitemname\"  >\n\t\t\t\t<div class=\"w-separator size_small\"><\/div><div class=\"cq-accordion2 \" style=\"width:86%;\" data-titlecolor=\"#f5f5f5\" data-titlebg=\"rgba(24,24,24,0.82)\" data-titlehoverbg=\"#181818\" data-titlehovercolor=\"#ffffff\" data-displayfirst=\"on\"><dl><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I install the mic and the pop filter correctly into the mic holder?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/GRiH2rfGqVQ?start=43\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I install the mic holder onto the arm? (Mic Arm)<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/GRiH2rfGqVQ?start=55\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I install the mic holder onto the Tripod? (Mic Tripod)<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/234bIbWmZ44?start=37\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I mute the mic?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">The volume control knob also acts as a button for muting and changing audio input profiles. Press the knob in once to mute. The LED next to the dial will turn red to indicate the microphone is actively muted.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I change between Podcast mode (Blue LED) and Gaming Mode (Green LED)?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">The volume control knob also acts as a button for muting and changing audio input profiles. To change between profiles, press down on the knob until ring LEDs flash either green or blue in color. To switch profiles, the mic must NOT be muted. <\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Which mode should I select?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Podcast mode will capture a wider sound profile, including ambient sound, which we recommend for podcasting or singing. Gaming mode will filter out ambient noise and focus on your voice, so use it for conference calls or when streaming gameplay.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I keep my mic from tipping over? (MIC TRIPOD)<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Position the mic directly over one of the tripod legs.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I change the ring LED lighting mode?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Press the LED control button to cycle through the lighting modes.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Quick troubleshooting steps for MIC<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW156716085 BCX9\" lang=\"EN-US\" style=\"font-size: 14pt;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW156716085 BCX9\">If error messages such as USB devices not recognized, or no video capture hardware message were encountered, or that connection is not stable.\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-34693 size-full\" src=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06.jpg\" alt=\"\" width=\"826\" height=\"218\" srcset=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06.jpg 826w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-700x185.jpg 700w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-300x79.jpg 300w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-150x40.jpg 150w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-200x53.jpg 200w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-600x158.jpg 600w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-500x132.jpg 500w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><br \/>\nStep 1. <strong>Try other USB ports or PC. Use a different USB cable if possible.<\/strong><br \/>\nStep 2. <strong>Verify that the Streamplify CAM\/MIC is showing up in Device Manager.<\/strong><br \/>\n<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">If the Streamplify products show up in Device Manager, the products should be working, and it is likely software settings is preventing the CAM\/MIC from working as intended.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Press \u201cWindow\u201d + \u201cX\u201d key simultaneously, select Device Manager.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\">Locate Streamplify CAM under Cameras or Streamplify MIC\/CAM MIC under Sound, video, and game controllers.<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-34705 size-full\" src=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07.jpg\" alt=\"\" width=\"826\" height=\"358\" srcset=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07.jpg 826w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-700x303.jpg 700w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-300x130.jpg 300w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-150x65.jpg 150w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-200x87.jpg 200w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-600x260.jpg 600w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-500x217.jpg 500w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Step 3. <strong>Set device as default or disable all other input device.<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">For Audio, in Windows setting-&gt; System-&gt;Sound, make sure Streamplify MIC is selected as the input device (you can also select MIC as the output device if you desire and connect a headset though the MIC audio monitoring jack).<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">For Camera, in Windows setting-&gt;Bluetooth &amp; devices-&gt;Cameras, select Streamplify CAM, and see if it is working. You can select the other cameras and select Disable to ensure CAM is the default camera.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">If you do not see this option to set the device as default, you can also disable all other devices in Device Manager. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Step 4. <strong>Update Drivers<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Streamplify CAM\/MIC use generic Windows USB drivers. To update drivers, open Device Manager (\u201cWindow\u201d+\u201dX\u201d then select Device Manager) <\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Right click on the Streamplify CAM\/MIC and select Update Driver.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Follow the steps <span style=\"color: #2c0332;\"><a style=\"color: #2c0332;\" href=\"https:\/\/support.microsoft.com\/en-us\/windows\/update-drivers-manually-in-windows-ec62f46c-ff14-c91d-eead-d7126dc1f7b6\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span><\/span><\/li>\n<\/ul>\n<\/div><\/dd><\/dl><\/div>\n\t\t\t<\/div><\/div><\/div><\/div><div class=\"ult_acord advanced-tabs-desc-wrap-4693\">\r\n   <div class=\"ult-tabto-accordion \" style=\"width:;\"\r\n    data-titlecolor=\"#f5f5f5\"  data-titlebg=\"#909090\"\r\n     data-titlehoverbg=\"rgba(44,3,50,0.88)\" data-titlehovercolor=\"#ffffff\" data-animation=\"None\"\r\n     data-activetitle=\"#ffffff\" data-activeicon=\"\" data-activebg=\"#2c0332\" data-scroll = \"on\" data-activeindex=\"\" >\r\n     <dl><dt class=\"\">\r\n\t        \t<a class=\"ult-tabto-actitle withBorder ult_a \" id=\"1642573045430-8\" style=\"color:#f5f5f5;;background-color:#909090;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;\" href=\"#1642573045430-8\">\r\n\t        \t\t<i class=\"accordion-icon\"><\/i>\r\n\t        \t\t\t<span class=\"ult_tab_main ult_ac_main ult_noacordicnBoth\">\r\n\r\n\t\t\t\t\t\t<span  data-ultimate-target='#advanced-tabs-wrap-9751 .ult-span-text'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  class=\"ult-span-text no_icon ult_acordian-text ult-responsive\" style=\"font-family:Antonio;font-weight:300;;color:inherit \" >LIGHT 10<\/span>\r\n\t\t\t\t\t\t<\/span><\/a><\/dt>\r\n\t            \t\t<dd class=\"ult-tabto-accordionItem ult-tabto-accolapsed\">\r\n\t\t\t\t            <div class=\"ult-tabto-acontent\" style=\"font-family:Lexend;font-weight:300;color:#74777b;\">\r\n\t\t\t\t               <div class=\"w-separator size_small\"><\/div><div class=\"cq-accordion2 \" style=\"width:86%;\" data-titlecolor=\"#f5f5f5\" data-titlebg=\"rgba(24,24,24,0.82)\" data-titlehoverbg=\"#181818\" data-titlehovercolor=\"#ffffff\" data-displayfirst=\"on\"><dl><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Quick assembly and installation video<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/su0_1ri2fRM\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How to assemble the flexible phone mount?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/su0_1ri2fRM?start=53\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">What are the buttons on the in-line controller for?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">From left to right:<br \/>\n1. Increase Brightness<br \/>\n2. Mode Selection<br \/>\n3. Decrease Brightness<br \/>\n4. On\/Off<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I use the attachments?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\"><strong>Phone mount<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/su0_1ri2fRM?start=85\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\"><strong>Camera mount<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/su0_1ri2fRM?start=60\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<\/div><\/dd><\/dl><\/div>\r\n\t\t\t\t            <\/div>\r\n\t        \t\t\t<\/dd><dt class=\"\">\r\n\t        \t<a class=\"ult-tabto-actitle withBorder ult_a \" id=\"1642580695542-1-4\" style=\"color:#f5f5f5;;background-color:#909090;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;\" href=\"#1642580695542-1-4\">\r\n\t        \t\t<i class=\"accordion-icon\"><\/i>\r\n\t        \t\t\t<span class=\"ult_tab_main ult_ac_main ult_noacordicnBoth\">\r\n\r\n\t\t\t\t\t\t<span  data-ultimate-target='#advanced-tabs-wrap-9751 .ult-span-text'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  class=\"ult-span-text no_icon ult_acordian-text ult-responsive\" style=\"font-family:Antonio;font-weight:300;;color:inherit \" >LIGHT 14<\/span>\r\n\t\t\t\t\t\t<\/span><\/a><\/dt>\r\n\t            \t\t<dd class=\"ult-tabto-accordionItem ult-tabto-accolapsed\">\r\n\t\t\t\t            <div class=\"ult-tabto-acontent\" style=\"font-family:Lexend;font-weight:300;color:#74777b;\">\r\n\t\t\t\t               <div class=\"w-separator size_small\"><\/div><div class=\"cq-accordion2 \" style=\"width:86%;\" data-titlecolor=\"#f5f5f5\" data-titlebg=\"rgba(24,24,24,0.82)\" data-titlehoverbg=\"#181818\" data-titlehovercolor=\"#ffffff\" data-displayfirst=\"on\"><dl><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I use the remote control to change the color temperature and brightness levels?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">On the control pad, press up and down to adjust the brightness, or left and right to adjust the color temperature.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">What do the buttons on the remote control do?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">The power button at the very top is the on\/off switch. Pressing the up and down arrows adjusts brightness; left and right adjusts color temperature. The center button cycles through lighting preset modes.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I assemble the flexible gooseneck phone mount?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Unscrew the plastic cap on the phone mount. Insert the ball at the end of the gooseneck arm into the socket and replace the cap. Attach the hot shoe adaptor at the end of the gooseneck arm.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/oMEQ_YB8zss\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I convert the ring light stand into a selfie stick?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Remove the screw cap from the end of the light stand, slide out the tripod assembly from the light stand to turn the light stand into a selfie stick.<br \/>\n<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">What are the different touch panel functions?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">The buttons next to the \u201cK\u201d are for adjusting the color temperature, and the buttons next to the light bulb icon are for adjusting brightness levels. Hold down the Streamplify logo to turn on\/off the light.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">What are the USB ports for on the back of the ring light?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">For charging phones or other USB-enabled devices.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I use the attachments?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/oMEQ_YB8zss?start=49\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><\/dl><\/div>\r\n\t\t\t\t            <\/div>\r\n\t        \t\t\t<\/dd><dt class=\"\">\r\n\t        \t<a class=\"ult-tabto-actitle withBorder ult_a \" id=\"1652422948265-3-9\" style=\"color:#f5f5f5;;background-color:#909090;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;\" href=\"#1652422948265-3-9\">\r\n\t        \t\t<i class=\"accordion-icon\"><\/i>\r\n\t        \t\t\t<span class=\"ult_tab_main ult_ac_main ult_noacordicnBoth\">\r\n\r\n\t\t\t\t\t\t<span  data-ultimate-target='#advanced-tabs-wrap-9751 .ult-span-text'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  class=\"ult-span-text no_icon ult_acordian-text ult-responsive\" style=\"font-family:Antonio;font-weight:300;;color:inherit \" >CAM<\/span>\r\n\t\t\t\t\t\t<\/span><\/a><\/dt>\r\n\t            \t\t<dd class=\"ult-tabto-accordionItem ult-tabto-accolapsed\">\r\n\t\t\t\t            <div class=\"ult-tabto-acontent\" style=\"font-family:Lexend;font-weight:300;color:#74777b;\">\r\n\t\t\t\t               <div class=\"w-separator size_small\"><\/div><div class=\"cq-accordion2 \" style=\"width:86%;\" data-titlecolor=\"#f5f5f5\" data-titlebg=\"rgba(24,24,24,0.82)\" data-titlehoverbg=\"#181818\" data-titlehovercolor=\"#ffffff\" data-displayfirst=\"on\"><dl><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Why is my image mirrored on video calls? (Skype, Google Meet, Team, etc)<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">On most of the communication software, the preview image will be mirrored, but all other participants would see the correct orientation, and the written text would be readable by the participants.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Why is my video flickering?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Basically it has something to do with the power frequency used in your country, which in turn causes light to flicker at the same frequency. Some countries use 60 hertz (NORTH AMERICA) while some use 50 hertz (MOST OF EUROPE &amp; ASIA), so adjust your camera\u2019s frequency to either 50 or 60 Hz to prevent flickering.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">For users whose system and software setting does not allow camera frequency setting adjustment, adjust frame rate until the flicker is gone.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">If you are still seeing some video flickering after adjusting the Powerline frequency or the frame rate, please contact tech support and provide a sample of your video for trouble shooting.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Why is there some small flickering when using CAM in dim places or aimed at darker colored clothes?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">The flicker (not related to power frequency setting) is due to the auto light enhancement feature of the CAM. it will disappear once a light source is used to add more light.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I adjust camera property? The App I am using does not have this option.<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Some applications such as Discord or Google Meet do not allow for Camera Properties to be modified so you can reduce video flickering. In this case, you would need to use a third party app such as Skype or OBS Studio or Windows Camera App to change the frequency setting. <\/span><\/p>\n<p><span style=\"font-size: 14pt;\">For example:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">On Windows Camera App, go to settings, Videos, and toggle the frequency in \u201cFlicker reduction\u201d option.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">On Skype, go Settings \u2192 Audio &amp; Video \u2192 Webcam settings\u2192\u201dPowerLine Frequency\u201d<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">On Obs Studio, go to the \u201cProperties\u201d for the CAM, select \u201cConfigure Video\u201d, adjust \u201dPowerLine Frequency\u201d option.<\/span><\/li>\n<\/ul>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Quick troubleshooting steps for CAM<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW156716085 BCX9\" lang=\"EN-US\" style=\"font-size: 14pt;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW156716085 BCX9\">If error messages such as USB devices not recognized, or no video capture hardware message were encountered, or that connection is not stable.\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-34693 size-full\" src=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06.jpg\" alt=\"\" width=\"826\" height=\"218\" srcset=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06.jpg 826w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-700x185.jpg 700w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-300x79.jpg 300w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-150x40.jpg 150w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-200x53.jpg 200w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-600x158.jpg 600w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-500x132.jpg 500w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><br \/>\nStep 1. <strong>Try other USB ports or PC. Use a different USB cable if possible.<\/strong><br \/>\nStep 2. <strong>Verify that the Streamplify CAM\/MIC is showing up in Device Manager.<\/strong><br \/>\n<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">If the Streamplify products show up in Device Manager, the products should be working, and it is likely software settings is preventing the CAM\/MIC from working as intended.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Press \u201cWindow\u201d + \u201cX\u201d key simultaneously, select Device Manager.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\">Locate Streamplify CAM under Cameras or Streamplify MIC\/CAM MIC under Sound, video, and game controllers.<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-34705 size-full\" src=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07.jpg\" alt=\"\" width=\"826\" height=\"358\" srcset=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07.jpg 826w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-700x303.jpg 700w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-300x130.jpg 300w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-150x65.jpg 150w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-200x87.jpg 200w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-600x260.jpg 600w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-500x217.jpg 500w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Step 3. <strong>Set device as default or disable all other input device.<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">For Audio, in Windows setting-&gt; System-&gt;Sound, make sure Streamplify MIC is selected as the input device (you can also select MIC as the output device if you desire and connect a headset though the MIC audio monitoring jack).<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">For Camera, in Windows setting-&gt;Bluetooth &amp; devices-&gt;Cameras, select Streamplify CAM, and see if it is working. You can select the other cameras and select Disable to ensure CAM is the default camera.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">If you do not see this option to set the device as default, you can also disable all other devices in Device Manager. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Step 4. <strong>Update Drivers<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Streamplify CAM\/MIC use generic Windows USB drivers. To update drivers, open Device Manager (\u201cWindow\u201d+\u201dX\u201d then select Device Manager) <\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Right click on the Streamplify CAM\/MIC and select Update Driver.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Follow the steps <span style=\"color: #2c0332;\"><a style=\"color: #2c0332;\" href=\"https:\/\/support.microsoft.com\/en-us\/windows\/update-drivers-manually-in-windows-ec62f46c-ff14-c91d-eead-d7126dc1f7b6\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span><\/span><\/li>\n<\/ul>\n<\/div><\/dd><\/dl><\/div>\r\n\t\t\t\t            <\/div>\r\n\t        \t\t\t<\/dd><dt class=\"\">\r\n\t        \t<a class=\"ult-tabto-actitle withBorder ult_a \" id=\"1642580902062-2-7\" style=\"color:#f5f5f5;;background-color:#909090;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;border-bottom-color:#ededed;border-bottom-width:2px;border-bottom-style:solid;\" href=\"#1642580902062-2-7\">\r\n\t        \t\t<i class=\"accordion-icon\"><\/i>\r\n\t        \t\t\t<span class=\"ult_tab_main ult_ac_main ult_noacordicnBoth\">\r\n\r\n\t\t\t\t\t\t<span  data-ultimate-target='#advanced-tabs-wrap-9751 .ult-span-text'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  class=\"ult-span-text no_icon ult_acordian-text ult-responsive\" style=\"font-family:Antonio;font-weight:300;;color:inherit \" >MIC General<\/span>\r\n\t\t\t\t\t\t<\/span><\/a><\/dt>\r\n\t            \t\t<dd class=\"ult-tabto-accordionItem ult-tabto-accolapsed\">\r\n\t\t\t\t            <div class=\"ult-tabto-acontent\" style=\"font-family:Lexend;font-weight:300;color:#74777b;\">\r\n\t\t\t\t               <div class=\"w-separator size_small\"><\/div><div class=\"cq-accordion2 \" style=\"width:86%;\" data-titlecolor=\"#f5f5f5\" data-titlebg=\"rgba(24,24,24,0.82)\" data-titlehoverbg=\"#181818\" data-titlehovercolor=\"#ffffff\" data-displayfirst=\"on\"><dl><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I install the mic and the pop filter correctly into the mic holder?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/GRiH2rfGqVQ?start=43\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I install the mic holder onto the arm? (Mic Arm)<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/GRiH2rfGqVQ?start=55\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I install the mic holder onto the Tripod? (Mic Tripod)<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/234bIbWmZ44?start=37\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I mute the mic?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">The volume control knob also acts as a button for muting and changing audio input profiles. Press the knob in once to mute. The LED next to the dial will turn red to indicate the microphone is actively muted.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I change between Podcast mode (Blue LED) and Gaming Mode (Green LED)?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">The volume control knob also acts as a button for muting and changing audio input profiles. To change between profiles, press down on the knob until ring LEDs flash either green or blue in color. To switch profiles, the mic must NOT be muted. <\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Which mode should I select?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Podcast mode will capture a wider sound profile, including ambient sound, which we recommend for podcasting or singing. Gaming mode will filter out ambient noise and focus on your voice, so use it for conference calls or when streaming gameplay.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I keep my mic from tipping over? (MIC TRIPOD)<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Position the mic directly over one of the tripod legs.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">How do I change the ring LED lighting mode?<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Press the LED control button to cycle through the lighting modes.<\/span><\/p>\n<\/div><\/dd><dt><a class=\"accordionTitle withBorder\" style=\"background-color:rgba(24,24,24,0.82);background-image:url();padding:;color:#f5f5f5;border-color:#ededed;\" href=\"#\"><i class=\"accordion-icon\">+<\/i><span style=\"font-size:1em;\">Quick troubleshooting steps for MIC<\/span><\/a><\/dt><dd class=\"accordionItem accordionItemCollapsed\"><div class=\"accordion-content\" style=\"background-color:;color:#333333;font-size:;\">\n<p>&nbsp;<\/p>\n<p><span class=\"TextRun SCXW156716085 BCX9\" lang=\"EN-US\" style=\"font-size: 14pt;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW156716085 BCX9\">If error messages such as USB devices not recognized, or no video capture hardware message were encountered, or that connection is not stable.\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-34693 size-full\" src=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06.jpg\" alt=\"\" width=\"826\" height=\"218\" srcset=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06.jpg 826w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-700x185.jpg 700w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-300x79.jpg 300w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-150x40.jpg 150w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-200x53.jpg 200w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-600x158.jpg 600w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06-500x132.jpg 500w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><br \/>\nStep 1. <strong>Try other USB ports or PC. Use a different USB cable if possible.<\/strong><br \/>\nStep 2. <strong>Verify that the Streamplify CAM\/MIC is showing up in Device Manager.<\/strong><br \/>\n<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">If the Streamplify products show up in Device Manager, the products should be working, and it is likely software settings is preventing the CAM\/MIC from working as intended.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Press \u201cWindow\u201d + \u201cX\u201d key simultaneously, select Device Manager.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><span style=\"font-size: 14pt;\">Locate Streamplify CAM under Cameras or Streamplify MIC\/CAM MIC under Sound, video, and game controllers.<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-34705 size-full\" src=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07.jpg\" alt=\"\" width=\"826\" height=\"358\" srcset=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07.jpg 826w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-700x303.jpg 700w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-300x130.jpg 300w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-150x65.jpg 150w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-200x87.jpg 200w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-600x260.jpg 600w, https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-07-500x217.jpg 500w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Step 3. <strong>Set device as default or disable all other input device.<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">For Audio, in Windows setting-&gt; System-&gt;Sound, make sure Streamplify MIC is selected as the input device (you can also select MIC as the output device if you desire and connect a headset though the MIC audio monitoring jack).<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">For Camera, in Windows setting-&gt;Bluetooth &amp; devices-&gt;Cameras, select Streamplify CAM, and see if it is working. You can select the other cameras and select Disable to ensure CAM is the default camera.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">If you do not see this option to set the device as default, you can also disable all other devices in Device Manager. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Step 4. <strong>Update Drivers<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Streamplify CAM\/MIC use generic Windows USB drivers. To update drivers, open Device Manager (\u201cWindow\u201d+\u201dX\u201d then select Device Manager) <\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Right click on the Streamplify CAM\/MIC and select Update Driver.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Follow the steps <span style=\"color: #2c0332;\"><a style=\"color: #2c0332;\" href=\"https:\/\/support.microsoft.com\/en-us\/windows\/update-drivers-manually-in-windows-ec62f46c-ff14-c91d-eead-d7126dc1f7b6\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span><\/span><\/li>\n<\/ul>\n<\/div><\/dd><\/dl><\/div>\r\n\t\t\t\t            <\/div>\r\n\t        \t\t\t<\/dd>\r\n    \t<\/dl>\r\n    <!--<div class=\"extraborder\" style=\"background-color:rgba(44,3,50,0.88)\"><\/div>-->\r\n<\/div>\r\n\r\n<\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds -->\n","protected":false},"excerpt":{"rendered":"FAQ LIGHT 10 LIGHT 14 CAM MIC General +Quick assembly and installation video &nbsp; +How to assemble the flexible phone mount? &nbsp; +What are the buttons on the in-line controller for? &nbsp; From left to right: 1. Increase Brightness 2. Mode Selection 3. Decrease Brightness 4. On\/Off +How do I use the attachments? &nbsp; Phone...","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34188","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Simplify | Amplify<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.streamplify.com\/ru\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Simplify | Amplify\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.streamplify.com\/ru\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Simplify | Amplify\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-06T07:16:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.streamplify.com\/wp-content\/uploads\/2022\/06\/FAQ-CAM-MIC-Gernal-06.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u041f\u0440\u0438\u043c\u0435\u0440\u043d\u043e\u0435 \u0432\u0440\u0435\u043c\u044f \u0434\u043b\u044f \u0447\u0442\u0435\u043d\u0438\u044f\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 \u043c\u0438\u043d\u0443\u0442\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.streamplify.com\/ru\/faq\/\",\"url\":\"https:\/\/www.streamplify.com\/ru\/faq\/\",\"name\":\"FAQ - 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